Privacy Policy
Everyone who visits North Battleford Casino, opens an account or emails us is covered by this policy. It applies to personal information we collect on our site and by email.
Collecting your information
We gather the information needed to keep your account secure.
- Identity: ID documents, legal name in full, home address and birth date.
- Contact: your email address.
- Account and play: username, deposits, withdrawals, bets, bonuses and limits you set.
- Technical: the IP address you connect from, browser and device information, and location data collected by our geolocation checks.
- Messages: anything you email to support.
Sharing with partners
We share only with those who help run the casino.
- Payment processors handling Interac e-Transfer, cards and e-wallets.
- Verification services that confirm age, identity and location.
- Service providers for hosting, games, email delivery and fraud prevention.
- Authorities, when Canadian law requires it.
We do not sell player data.
Choosing marketing
You receive promotions only after you opt in.
Set your preference when you sign up or later in account settings. Every promotional email has an unsubscribe link in its footer. Unsubscribing will not end service emails about your account, payments or security.
Handling cookies
Cookies have their own page.
Our Cookie Policy sets out which cookies run on our site and how to manage them.
Transferring data abroad
Some partners process data outside Canada.
If a partner stores or handles data outside Canada, our contracts require protection broadly equivalent to what Canadian law provides. Local law in that country may give its authorities access to the data.
Securing data
We lock it down.
Monitoring, access controls and encryption keep your data protected. Only employees whose role calls for it can see it.
Protecting minors
Our casino is for players 19+ only.
When we learn that a minor under 19 operates an account, we shut it immediately and erase its data, keeping only the information we must legally preserve. Our Underage Gambling Policy explains everything in full.
Using your information
Every use ties back to play, payments or safety.
- Verifying age, identity and location.
- Handling deposits and withdrawals.
- Running games and settling bets.
- Answering your emails.
- Running limits, reality checks and other Play Responsibly tools.
- Preventing fraud and money laundering, as set out in our Anti-Money Laundering Policy.
- Sending offers, if you opted in.
- Improving our site and games.
Keeping records
We retain data only for as long as the law and your account require.
Closing your account does not instantly wipe your ID and transaction history. We retain them as long as Canadian law on tax and money laundering prevention requires, then anonymise or delete them.
Exercising your rights
Access, correct, delete or object.
- Receive a copy containing all your personal data held by us.
- Fix any details about you that are wrong or no longer current.
- Ask us to delete data we no longer need.
- Object to marketing, or to processing that relies on our legitimate interests.
Send requests to support@northbattlefordcasino.app. Before acting on any request, we confirm your identity. Records we are legally obliged to retain stay in place until the required period expires.
Updating this policy
New versions are posted here with a date.
For major changes, you will get an email or see a notice at sign-in.
Relying on legal grounds
Each use has a lawful basis.
Our grounds for processing data are: delivering the service you signed up for, meeting Canadian legal obligations, your consent where marketing and non-essential cookies are concerned, and legitimate interests such as preventing fraud. We comply with Canada's federal privacy law.
Contacting us
Email is the way in.
Privacy questions go to support@northbattlefordcasino.app.